Information We Collect
When you shop with CoutureCandy you must submit the minimal required information necessary to complete your transaction. This information may include your name, address, telephone number, and email address.
When you use the website in any capacity, such as registering as a customer, participating in one of our promotions or sweepstakes, or purchasing products, we may ask for additional information, including your age, interests, hobbies, product preferences, and favorite designers. Giving us this information is optional and serves the purpose of us being able to provide the most desirable services and products to our customers.
To improve our website, we collect non-personal information about how users navigate through the site. We may share this information with our affiliates or other outside companies.
How We Use the Information We Collect
We use the information we collect for various purposes, including:
- to complete your purchase
- to provide the services you request
- to send you offerings by email
- to keep you informed about the status of your orders
- to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
- to notify you of product recalls or provide other information concerning products you have purchased
- to improve our merchandise selection, customer service, and overall shopping experience
Others with Whom We Share Your Information
When a product you have purchased is fulfilled through a vendor, we will send the information necessary to box and ship your product. Personal credit card information is never released to any company outside CoutureCandy.
- Newsletter Emails: We do not share our newletter email list with anyone.
- We do not re-sell personal information with any company or person.
- We do not share personal information unless necessary to fulfill your order (ie. shipping information).
Your online credit card transactions are secure with CoutureCandy. We use Secure Socket Layers (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.
Making a credit card purchase is just as safe on our website as it is by telephone, but if you prefer the latter, you may purchase online merchandise by calling toll-free 1-866-399-2263. Our Customer Care Department will gladly assist you.
To achieve our goal of providing the highest quality products and services, we may use information from our interactions with you and other parties interacting with CoutureCandy. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
Your Choices Regarding Use of the Information We Collect
Email and mail is an 'opt-in' offering of CoutureCandy. If you have previously opted into a feature that you no longer wish receive, you can change your preferences in the My Account section of CoutureCandy. Alternatively, you can contact customer care and they will be happy to assist you with 'opting-out'.
Please note that some promotions and mailings may be completed in advance of your request to stop sharing information, so you may continue to receive some offers for a short time afterward. We appreciate your patience in giving us time to carry out your request.
Cookies and How We Use Them
A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured server and database.
The Children's Online Privacy Protection Act took effect on April 21, 2000. It imposes certain requirements on websites directed at children under 13 that collect information on those children, and on websites that knowingly collect information on children under 13.
We do not knowingly collect any personal information from children under the age of 13 on our website. Our online sweepstakes are restricted to entrants who are at least 15 years of age.
No one under the age of 15 should submit any personal information to CoutureCandy without the consent of a parent or guardian.
Links to Other Sites
While visiting CoutureCandy, you may follow links to websites operated by our business partners or other third-parties. A link from CoutureCandy to a third-party site does not mean that we endorse this website. We do not make any representations or warranties about any website you may access from our website; Third party websites are independent from us, and we have no control over, or responsibility for, their information or activities. You need to make your own independent decisions regarding your interactions or communications with any other website.
Online Account Registration
To make online shopping faster and easier, you must register with CoutureCandy. As a registered customer, you only have to enter your shipping addresses and billing information and they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online to add, delete, or change information.
If you are using a public computer, we strongly encourage you to log out at the conclusion of your session to maintain the integrity of your account. If you log out, your information will still be stored with us but it will not be accessible to anyone else from that computer.
Each time you receive an email from CoutureCandy, you will be given the opportunity to "opt-out" to stop receiving future emails.
If you choose to "opt-out," we will stop sending you emails. Please note, however, that some email promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.
Please also note, that if you have chosen to "opt-out", you still may receive emails from us, our affiliates, or shipping services, solely related to your online purchases with CoutureCandy.
We'll be happy to provide additional information or answer any questions. Click here for information on how to contact CoutureCandy.